Privacy Policy

Introduction

NoveraMed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact information (name, email, phone number, company)
• Account credentials
• Project-related documents and communications
• Payment and billing information
• Any other information you choose to provide

Automatically Collected Information

When you access our services, we may automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Personalize your experience
• Analyze usage to improve our services
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Our platform is HIPAA compliant and SOC 2 Type II certified. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These third parties have their own privacy policies addressing how they use such information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@noveramed.com
Phone: 1-800-NOVERA